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What is an intelligent office automation system?


 

Intelligent office automation system uses advanced technology and equipment to improve office conditions, enhance office efficiency and quality, reduce labor intensity, and achieve scientific management and decision-making. Intelligent office automation system is based on sociology, management science, behavioral science, systems engineering, ergonomics, combined with communication technology, computer technology, automation technology, etc. Continuously make people part of the office business activities materialized in a variety of equipment other than people, and these devices and office personnel constitute a man-machine information processing system that serves a certain goal. In other words, in office work, the use of advanced intelligent office equipment instead of human to handle office operations, management of a variety of information, to assist leaders in decision-making. The purpose of office automation is to make full use of information resources as much as possible, to improve office efficiency and office quality as much as possible, so as to produce higher-value information, improve the scientific level of management and decision-making, and realize the scientific, paperless and automated office operations.

Intelligent office automation has three modes: management-oriented, transaction-oriented and auxiliary decision-making. Transaction-based office automation system consists of basic office equipment, computer hardware and software equipment, simple communication equipment and transaction database. It mainly deals with daily office and business operations, such as electronic document management, spreadsheet processing, word processing, office management, personnel management, document sending and receiving, report processing, financial statistics, personal database, etc. It is directly oriented to office workers. The management office system is a comprehensive office information processing system that closely combines the transaction office system and comprehensive information (database). The comprehensive database stores the information needed for daily work, which can be shared by all departments of the unit to optimize daily work and improve office efficiency and quality. Decision-making office automation system is an office automation system that adds decision-making or auxiliary decision-making functions on the basis of transaction processing system and information management system. It is not only supported by a database, but also a model library and a method library. The model library is the core of the decision support system, and its function is to provide various models for decision makers to use in order to find reasonable solutions and provide support for decision makers.

According to the functional requirements of various buildings, intelligent office automation systems are divided into dedicated office automation systems and general office automation systems. The content of the general intelligent office automation system mainly includes various public affairs services and management in the building as well as property management operation information of the building. Professional intelligent office automation systems not only have the functions of general office automation systems, but also should be based on their specific business needs to establish office automation systems in specific business areas. For example, general office automation systems, such as commercial office automation systems applicable to commodity information management, factory office automation systems applicable to factory enterprise production and sales management, etc., are part of the intelligent building system design content, while the construction of special office automation systems are not in the scope of the basic construction of intelligent buildings. However, in the design of intelligent office automation system of the building, good basic conditions should be created for it in the design of the information environment.

The general intelligent office automation system mainly includes: property management operation information subsystem for managing data management, operation status and maintenance of various facilities in the building; office management subsystem for word processing and document management; service management subsystem for charging and personnel management of various public services; information service subsystem with shared information base for providing information to the public in the building collection, storage, retrieval, query, publication and guidance, and identification of identity, key and information system key

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